The Account Manager – Midlevel will be responsible for managing client accounts and projects for existing and new business. This position will pursue and promote total client satisfaction by proactively establishing a sound business relationship between the client and Synergistix. The role serves as the primary point of contact for client-related matters and requires strong program/project management skills in a dynamic environment.
Job Overview
- Job Type: Full-time / Remote
- Work Setting: Work from home
- Location: Remote
- Salary: Pay information not provided
- Travel: Occasional, up to 10%
Responsibilities
- Serve as primary point of contact for all client-related matters
- Manage multiple clients and prioritize tasks among those clients internally
- Gather client business requirements and translate into cost estimates, proposals, and specifications, engaging Professional Services as necessary
- Run client status meetings and create detailed meeting minutes
- Provide oversight, follow-up, and measure success for implementing projects
- Foster client partnerships to ensure joint alignment of short- and long-term goals
- Serve as an internal client advocate and coordinate day-to-day operational tasks and client interactions
- Follow through on all matters related to billing for client services
- Provide client feedback to internal technical groups regarding new products/services and improvements to existing ones
- Provide support for implementation and sales teams during new client engagements
- Perform other duties or special projects as assigned
Requirements
- Qualifications: Bachelor’s degree and/or a minimum of three years of work-related experience in information systems, business, or life sciences; compliance with all personnel policies
- Experience: Strong background and experience in program/project management; experience working with and supporting a pharmaceutical sales organization strongly desired; software development experience a plus
- Skills: Strong knowledge of data exchanges; working knowledge of relational databases; strong interpersonal skills and ability to work closely with cross-functional teams; self-directed, assertive, and able to work independently; ability to balance multiple priorities effectively; exceptional customer service and relationship-building skills; exceptional verbal and written communication skills; creative and flexible problem-solving abilities; detail-oriented with sound decision-making skills; strong organizational and inter-group collaborative skills
How to Apply
Apply directly through the official application portal.
See also other available Jobs :