We are seeking an organized and patient-centered Behavioral Health Referral Coordinator to join Oria, LLC. In this remote administrative role, you will manage incoming and outgoing referrals, verify insurance eligibility and benefits, and support patient access to care.
Job Overview
Job type: Full-time / Remote
Work setting: Work from home
Location: Remote (Central Time Zone preference)
Salary: From $15/per hour
Responsibilities
Receive, review, and process referrals while confirming that required patient information and documentation are complete.
Verify active insurance coverage, eligibility, and behavioral health benefits, documenting copays, deductibles, coinsurance, and authorization requirements.
Coordinate with referring offices, patients, and internal teams to maintain accurate referral tracking, facilitate outreach, and resolve administrative barriers.
Requirements
Qualifications: High school diploma or equivalent required, along with an understanding of common insurance terms and healthcare administration practices.
Experience: Previous insurance verification experience, including checking eligibility and benefits via payer portals, is required. Healthcare intake, scheduling, or referral coordination experience is preferred.
Skills: Strong organizational skills, high attention to detail, empathetic patient-centered communication abilities, and proficiency with electronic records and remote administrative systems.
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